1 Introduction & Purpose
Ace346 (ace346.bet) treats your privacy as a fundamental right. This privacy policy has been written in plain English with Bangladeshi members in mind, so you can fully understand what we do — and don't do — with your information.
By creating an account with ace346, you agree to this privacy policy. We are committed to using your personal information solely to provide you with our services. Your data will never be sold, rented, or shared with any third party without your consent.
This privacy policy applies to all ace346 services — including the website, mobile app, and any other digital platform. You will be notified in advance of any changes.
ace346 adheres to international GDPR standards and the highest principles of data protection. Keeping your information secure is our top priority.
2 What Data Is Collected
Ace346 only collects information that is necessary to provide its services. No unnecessary data is requested. The types of information collected are outlined below:
Personally Identifiable Information:
- Full name and date of birth
- Mobile number and email address
- Residential Address
- National ID number (for KYC verification)
Financial Information:
- BKash, Nagad, or Rocket number (for payments)
- Transaction History & Amount
- Deposit & Withdrawal Records
Usage Data:
- Login time, device type, and IP address
- Gaming History & Betting Patterns
- Time spent on ace346
- Browser Type & Operating System
ace346 never collects your bank password, mobile banking PIN, or card CVV. Be cautious if anyone requests this type of information.
3 How We Collect Information
Ace346 collects your information in a number of ways. You have the right to know about each method:
- At Registration: Information you provide directly when registering an account.
- For KYC Verification: From documents submitted for identity verification.
- At the Time of Transaction: Automatically during a deposit or withdrawal.
- Time of Site Use: Automatically, through cookies and log files.
- When contacting support: Available during live chat or email support hours.
Ace346 never collects your data without your knowledge. Information is either provided directly by you or generated naturally through your use of the site.
4 Purpose of Data Use
Ace346 uses the data it collects only for specific purposes:
- To create, manage, and secure your account.
- To process deposits and withdrawals accurately.
- For KYC verification and anti-money laundering compliance.
- To recommend games and promotions tailored to your preferences.
- To provide customer support and resolve issues.
- To improve your experience on the ace346 site.
- To detect and prevent security threats.
- To comply with legal obligations.
ace346 may send you promotional messages or emails. You can opt out at any time by contacting our support team.
5 Data Sharing Policy
Ace346 does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:
- Payment Provider: Required details are shared to process transactions via bKash, Nagad, or Rocket.
- Game Software Providers: Limited data may be shared for game operations, but never personally identifiable information.
- Law Enforcement Agencies: Data may be disclosed when required by a court order or legal obligation.
- Security Verification Body: Limited data may be shared with third-party verification agencies for fraud prevention purposes.
In each of the above cases, only the minimum necessary information is shared. ace346 requires all its partners to uphold the same privacy standards.
6 Cookies & Tracking Technologies
The ace346 website uses cookies to enhance your browsing experience. The types of cookies used on ace346 are:
- Essential Cookies: To maintain login sessions and ensure the site's core functionality. ace346 cannot operate without these.
- Performance Cookies: To understand which parts of the site are most visited — no personal data is collected.
- Functionality Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand how ace346's services are being used.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain ace346 features to stop working properly.
7 Data Protection Methods
Ace346 uses industry-leading technology and practices to keep your data secure:
- 256-bit SSL Encryption: All data transfers are fully encrypted.
- Firewall Protection: Multi-layer firewalls protect against cyber attacks.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular audits conducted by independent third-party experts.
- Restricted Access: Only authorized personnel have access to your data.
- Data Backup: Regular backups are maintained on secure servers.
No method of transmission over the internet is 100% secure. However, ace346 is committed to maintaining the highest possible level of protection. If you suspect a security issue, please contact support@ace346.bet immediately.
8 Your Rights
As an ace346 member, you have the following rights regarding your data:
- Right to Access: You can request to see what personal data ace346 holds about you.
- Right to Rectification: You can update any information that is incorrect or out of date.
- Right to Erasure: Under certain conditions, you can request that your data be deleted.
- Right to Restrict Processing: You can request that your data not be used for specific purposes.
- Data Portability: You can request a copy of your data.
- Right to Opt Out of Promotional Communications: You can request to opt out of marketing messages.
To exercise any of these rights, email support@ace346.bet or reach out via live chat. ace346 typically responds to all requests within 30 business days.
9 Data Retention Period
How long ace346 retains your data depends on the type of information and applicable legal requirements:
- Account Information: Fully retained while your account is active. After closure, data may be kept for up to 5 years for legal compliance.
- Financial transaction details: A minimum retention period of 5 years is required under anti-money laundering laws.
- KYC Documents: Retained for up to 5 years after account closure.
- Support Contact Records: Retained for up to 2 years.
- Cookie Data: Session cookies are cleared when the browser is closed. Persistent cookies last up to 1 year.
After the retention period, data is securely deleted or anonymised so you can no longer be identified.
10 Children's Privacy
Ace346 is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If a parent or guardian discovers that their minor child has created an ace346 account, please contact support@ace346.bet immediately. ace346 will promptly delete that account and all associated data.
ace346 believes in responsible gaming. Anyone under 18 is strictly prohibited from using ace346.
11 Privacy Policy Updates
Ace346 may update this privacy policy from time to time. Reasons for changes may include:
- When new services or features are introduced.
- In response to legal changes or regulatory authority directives.
- For security improvement purposes.
- To keep pace with technological changes.
For significant changes, ace346 will notify you in advance via your registered email or a site announcement. Continued use of ace346 after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page whenever you receive a change notification.
12 Contact Us
If you have any questions, concerns, or requests regarding the privacy policy, please get in touch with ace346:
- Email: support@ace346.bet
- Live Chat: Log in to ace346 for 24/7 support
Ace346 treats every privacy-related request with the highest priority and works to resolve it as quickly as possible.
Our Bengali-speaking support team is available around the clock to assist you. Feel free to reach out with any questions about privacy or data protection.