Ace346 Terms & Conditions — A Complete Guide to Using the Platform

1 General Terms & Introduction

These Terms & Conditions constitute a legally binding agreement between ace346 (ace346.bet) and all members using this platform. By registering or using ace346, you are deemed to have automatically accepted these Terms & Conditions.

Ace346 is an internationally licensed online gaming platform committed to providing a safe and transparent gaming environment for players in Bangladesh. However, it is each member's own responsibility to read and understand these terms thoroughly before using the platform.

Ace346 reserves the right to amend these Terms & Conditions at any time and for any reason. Updates will be posted on the website and members will be notified by email. Continued use of ace346 following any changes will be considered acceptance of the revised terms.

2 Account Registration & Eligibility

To register an account with ace346, the following conditions must be met:

• You must be at least 18 years old. Registration is strictly prohibited for anyone under 18.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must provide true and accurate information at the time of registration. Providing false information may result in account termination.
• Your account must be registered under your own name and mobile number. Operating an account on behalf of someone else is not permitted.
• Your use of ace346 must comply with the laws of your local jurisdiction. You are solely responsible for ensuring you follow the laws of your country.

The mobile number and email provided at registration will be verified. Some services may be restricted until verification is complete. Please ensure your details are accurate, as they will be used to verify your identity at the time of withdrawal.

3 Identity Verification (KYC)

Ace346 complies with international anti-money laundering laws. As a result, member identity verification may be required at any time. KYC (Know Your Customer) verification is mandatory, particularly for large withdrawal amounts.

Documents that may be required for KYC verification:

• Scanned copy of National ID (NID) or passport
• Selfie verification with a recent photo
• Proof of address (utility bill or bank statement)
• Proof of Payment Method Ownership

Withdrawals may be temporarily placed on hold during the KYC process and will be processed promptly once verification is complete. Verification is typically completed within 24 hours when accurate information and documents are submitted.

4 Deposit & Payment Policy

Please keep the following in mind when making a deposit at ace346:

• The minimum deposit amount is BDT 100.
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are generally credited to your account instantly, though in some cases it may take up to 15 minutes.
• Deposits must be made from your own payment account.
• Deposits made through third parties are strictly prohibited.

If you experience any issues with a deposit, contact the ace346 support team. Keep a screenshot of your transaction — it will help resolve the matter faster.

5 Withdrawal Policy & Process

The following conditions apply to withdrawing winnings from ace346:

• The minimum withdrawal amount is 300 BDT.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals will be returned to the same payment account used for the original deposit.
• Winnings from bonuses may only be withdrawn after the applicable wagering requirements have been met.
• Completing KYC verification speeds up the withdrawal process.

Ace346 reserves the right to hold suspicious withdrawal requests and request additional information for further verification. This is done solely to protect the security of your account.

6 Bonus & Promotion Terms

The following general terms apply to all ace346 bonuses and promotions:

• Welcome Bonus: 150% bonus on your first deposit. To withdraw the bonus amount, the combined total of the deposit and bonus must be wagered 15 times.
• Daily Bonus: Separate terms apply to daily bonuses. Full details are available on the Promotions page.
• Cashback: Cashback bonuses carry no wagering requirements. However, they apply only to losses incurred on specified games.
• Each member is entitled to claim a bonus offer once only.
• Claiming multiple bonuses from the same household or IP address is strictly prohibited.

For any questions about bonuses, contact our support team or Latest Promotions page.

7 Gaming Rules & Fair Play Policy

All games on ace346 are developed by certified software providers and powered by Random Number Generator (RNG) technology, ensuring complete fairness and independent auditing.

• Each game has its own rules, which can be viewed before the game begins.
• Ace346 reserves the right to void any round affected by a technical error, regardless of the outcome.
• In Sports Betting, bets are settled only after the match result has been confirmed from an official source.
• Once a bet is confirmed in live betting, it cannot be changed or cancelled.
• Ace346 reserves the right to void bets if unusual betting patterns are detected.

8 Prohibited Activities

The following activities are strictly prohibited on ace346 and will result in permanent account closure:

• Any form of fraud or software manipulation.
• Money laundering or use of illegally obtained funds.
• Creating multiple accounts to claim bonus benefits.
• Operating an account using another person's identity.
• Exploiting technical vulnerabilities on the site for unfair advantage.
• Misconduct or harassment towards ace346 staff.
• Using any automated bot or software to play games.

9 Limitation of Liability

Ace346 is not liable for the following:

• If a game is interrupted mid-session due to a lost internet connection.
• If a delay is caused by a third-party server or payment gateway.
• When your gaming experience is affected by an issue with your own device or software.
• If service is disrupted due to force majeure events (natural disasters, government restrictions, etc.).

Ace346 is committed to delivering the highest quality of service and to resolving any technical issues promptly.

10 Account Closure & Suspension

Ace346 may suspend or close any account for the following reasons:

• Violating the Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• If KYC verification fails.
• If the member submits a self-exclusion request.
• If required by law or directed by a regulatory authority.

You may also request to close your account at any time. If there is a withdrawable balance in your account at the time of closure, it will be returned through the designated process, unless forfeited due to fraudulent activity.

11 Responsible Gaming

Ace346 is firmly committed to Responsible Gaming. Gaming is a form of entertainment, not a solution to financial problems. We want every member to enjoy gaming in a healthy and controlled way.

Responsible gaming tools available on ace346:

• You can set daily, weekly, and monthly deposit limits.
• Option to exclude yourself from the platform for a set period (cooling-off).
• Permanent self-exclusion is available.
• Set limits on your gaming session time and spending.

To learn more about Responsible Gaming, visit our Responsible Gaming page.

12 Contact & Dispute Resolution

To get in touch regarding ace346 Terms & Conditions or any other matter:

• Email: support@ace346.bet
• Live Chat: 24/7 support via platform login

If you have a complaint, please contact the ace346 support team first. We typically respond to all complaints within 24 hours. If the issue remains unresolved, you have the right to escalate your complaint to the relevant licensing authority.